Challenges and Opportunities to Improve Public Services at the Local Level
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چکیده
A functional democracy needs an informed citizenry and empowered media, popular participation in policy making, a responsive state, and governing processes that are open, transparent and inclusive to all legitimate interests. Improving relationships between citizens and their government means working simultaneously on state responsiveness and effectiveness, citizen empowerment, and the accountability of elected officials and council members. The state alone cannot solve society’s many problems or provide the remedies for democracy’s deficits—this also requires citizen action. A meaningful democracy must strengthen civic voices, demonstrate responsive governance systems, and promote the interest of all its citizens.
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